Privacy Policy
Last updated: March 1, 2026
At CornCrate, we value your privacy. This policy describes what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We collect information you provide directly, including:
- Name, email address, and shipping address when you create an account or place an order
- Payment information (processed securely through our payment provider; we do not store full card numbers)
- Communications you send to us (support requests, feedback)
- Subscription preferences and order history
We also collect information automatically, including:
- Device and browser information
- IP address and approximate location
- Pages visited and interactions with our website
- Referring URL and search terms
2. How We Use Your Information
We use your information to:
- Process and fulfill your subscription orders
- Send transactional emails (order confirmations, shipping updates)
- Send marketing emails and newsletters (you can unsubscribe at any time)
- Improve our website and product offerings
- Provide customer support
- Prevent fraud and ensure security
3. Cookies
We use cookies and similar technologies to remember your preferences, understand how you use our site, and improve your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality.
4. Third Parties
We share your information with trusted third parties only as needed to operate our business:
- Customer.io -- for email marketing and transactional messaging
- Payment processors -- to securely handle transactions
- Shipping carriers -- to deliver your crate
- Analytics providers -- to understand site usage and improve our services
We do not sell your personal information to third parties. We may disclose information if required by law or to protect our rights, safety, or property.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and secure storage practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at the address below.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@corncrate.com.